Become a Vendor
Become a Affiliate

Contact Us

Frequently Asked Questions

Just join the Mailing List! Then check your email for your Coupon Code to get your free Necklace and 10% OFF with your first purchase.

Be sure to check spam and other folders for your email, and save us to your email contacts so you won't miss anything.
Once you have placed your order, we will send you a confirmation email to confirm your order is processing (1-6 days).

Once your order is shipped we will send you another email and SMS with tracking info.

More Email and SMS updates will be sent as your courier updates the delivery status.

If you have your tracking number you can check for the latest update on our tracking page.
Yes. We provide exchange and accept returns within 30 days from when you recieve your items. For more details see our policies page
Links to download physical products are available on your purchase receipt.

The download links are also emailed to you and available in on your dashboard under "Downloads".

Be sure to check spam and other folders for your email, and save us to email contacts so you won't miss anything.
Yes. We are 100% Black-Owned Company. Headquartered in Kansas City, Mo. We provide an online marketplace for our unique community of vendors and shoppers.

Our vendors are at least 50% minority-owned producers distributors, and service providers.

But black-owned is not our selling point, We provide high-quality products to everyone worldwide, and we market as such. For more info see our About Page and Kickstarter page.

 

Shipping Questions

Yes, we ship to the United States, Canada, Australia, and most of Europe.
Processing time takes between 1-6 business days to ship products.

Once the courier has your package, it can take 24 to 48 hours to update in their system.

After processing, standard shipping time 1-3 weeks with pandemic delays making some products up to 5 weeks.
Yes! Look for the products tagged "Fast Shipping" for items whose logistics has recovered from pandemic delays. Paid expedited shipping is temporarily not available.
Once you have placed your order, we will send you a confirmation email to confirm your order is processing (1-6 days).

Once your order is shipped, we will send you another email and SMS with tracking info.

If you have your tracking number, you can check for the latest update on our tracking page.

 

Still need assistance? Send us a direct message.